Another week, another Ticketmaster scandal. This time, the ticket giant is accused of holding back tickets for Taylor Swift and Keith Urban concerts and distributing them to fan clubs and other exclusive communities instead of putting them up for public sale. Specifically, thousands of tickets were dispersed to American Express and fan clubs for different concerts in Nashville, severely reducing the odds of an average fan being able to score tickets to the shows. Out of 13,300 seats for the Taylor Swift show, around 1,600 tickets were available to the general public when tickets went on sale, and 5,000 of the 13,300 tickets were held for American Express customers due in part to a deal the credit card company has with different artists. For Urban’s concert, 14,900 seats were available, but more than 10,400 tickets had already been sold before the public on-sale date, most of which went to Urban’s fan club and to American Express.
This issue has caught the attention of U.S. Rep. Bill Pascrell, Jr., who introduced the Better Oversight of Secondary Sales and Accountability in Concert Ticketing Act (BOSS ACT!), in hopes of putting an end to absurd ticket holds. "When you have a highly desirable product with incredible demand, all kinds of shenanigans go on," Lefsetz said in an interview with WTVF-TV. "Listen, the whole business is smoke and mirrors. Because no one is policing them telling them to tell the truth."
